IT Systems Engineer

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Nextdoor

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B2C • Media

Nextdoor is a hyperlocal social networking platform that connects neighbors, local businesses, and public agencies within verified neighborhood communities. It enables residents to share updates, safety alerts, recommendations for local services and favorites, events, and neighborhood news, while offering business pages and tools for companies, agencies, and publishers to reach local audiences.

501 - 1000 employees

Founded 2011

👥 B2C

📱 Media

📋 Description

• Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments. • Design and operate self-service access workflows through Okta Request conditions. • Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications. • Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver). • Implement secure workarounds for SaaS applications that don't support SSO. • Serve as the escalation point for complex support and/or access-related issues. • Partner with Compliance and Company stakeholders on periodic UARs and audit support.

🎯 Requirements

• 3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies. • 5+ years of IT Support experience with escalation management and documentation. • Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato). • Proficiency working with APIs and webhooks to integrate SaaS systems. • Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack. • Clear stakeholder communication mindset and strong project management skills. • Experience incorporating AI tools (e.g., LLMs like OpenAI) into everyday processes. • Experience evolving self‑service models to improve user productivity. • Comfort implementing compliant exceptions when SSO is not supported by a vendor.

🏖️ Benefits

• Compensation will vary depending on your relevant skills, experience, and qualifications. • Compensation may also vary by geography. • Health plans, including a 100% covered employee only plan option. • OneMedical membership for concierge care.