Senior Specialist II, Gainsight Administrator

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🕒 June 17

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Logo of NextGen Healthcare

NextGen Healthcare

1001 - 5000 employees

Founded 1998

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Venture Round on 2015-02

Healthcare • Consulting • Healthcare Insurance

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

📋 Description

• Responsible for the strategic and operational management of system platforms. • Serve as the primary administrator for system platforms. • Manage and optimize data integrations between system platforms. • Ensure overall platform scalability, data quality, and system performance. • Lead a team of three system administrators/analysts. • Partner closely with functional teams and Executive Leadership. • Develop and maintain dashboards, reports, and health scores. • Drive improvements to the customer journey by implementing platform programs.

🎯 Requirements

• Bachelor's Degree. • 6-8 years of experience in platform administration. • Demonstrated experience leading or mentoring a small technical or operational team. • Strong understanding of processes, lifecycle management, and modeling. • Proficiency with system platforms, data integrations, and ETL workflows. • Excellent analytical, organizational, and project-management skills. • Ability to translate business requirements into technical solutions and communicate effectively with both technical and non-technical stakeholders.

🏖️ Benefits

• The company has reviewed this job description to ensure that essential functions and basic duties have been included. • It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. • It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. • Additional functions and requirements may be assigned by supervisors as deemed appropriate. • This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

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