French Customer Relations Associate

Job not on LinkedIn

🔥 1 hour ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Where this job comes from

Posted on Nexusbal's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Nexusbal

Nexusbal

201 - 500 employees

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Nexusbal is an IT services and IT consulting company that provides technology advice, implementation, and support to business clients. Based on its LinkedIn industry classification, Nexusbal focuses on helping organizations with IT strategy, systems integration, and related consulting services for enterprise and business customers.

📋 Description

• Handle inbound customer inquiries via phone, email, and chat • Assist customers with product information, troubleshooting, and issue resolution • Provide excellent customer service and ensure a positive experience • Follow up on customer requests and escalate issues when needed

🎯 Requirements

• Fluent French (C1/C2) with native accent from France, Belgium or Switzerland • Good English communication skills (B2) • Strong problem-solving and communication skills • Residence in Portugal – only mainland, excluding the islands • European passport (no sponsorship or visa support available) • Previous customer service experience is a plus but not mandatory

🏖️ Benefits

• Competitive salary with performance-based incentives • Full training provided to prepare you for the role • International work environment with career growth opportunities • Remote work from home within mainland Portugal

Apply Now

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