Account Executive

🕒 April 20

⛰️ Colorado, Minnesota, +3 more states – Remote

⛰️ Colorado – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote ⛷️ Utah – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• This role is responsible for driving net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory. • The Account Executive will own the full sales cycle while acting as a trusted, consultative partner—positioning NiCE’s Public Safety solution portfolio through direct selling, partner collaboration, and solution expertise. • Success in this role requires balancing high-activity territory execution with deep understanding of Public Safety workflows, including 911 and Criminal Justice digital evidence processes, to win complex public-sector opportunities.

🎯 Requirements

• 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors. • Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes. • Proven success generating pipeline and closing deals in complex public-sector procurement environments. • Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts. • Consultative selling approach with strong discovery, demonstration, and presentation skills. • High-activity, disciplined sales execution with exceptional work ethic. • Strong communication, technical aptitude, and creative problem-solving skills. • Ability to influence senior decision-makers and build trust across multiple stakeholder groups.

🏖️ Benefits

• Health insurance • Professional development opportunities