Portfolio Pre-Sales Consultant

🔥 0 minutes ago

🇯🇵 Japan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 10%

infoinfo

🗣️🇯🇵 Japanese Required

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Logo of NICE

NICE

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Provide subject matter expertise within financial crime and compliance • Engage with prospects and clients to understand technical and functional requirements • Position solutions for prospect requirements and articulate value and business benefits • Explain features and benefits of NiCE Actimize solutions versus competitive products • Deliver product presentations and demonstrations to technical and management personnel • Develop relationships with prospects and customers • Communicate with sales and product management regarding customer needs • Lead Proof of Concept engagements with clients, sales, and technical presales • Complete RFIs/RFPs and identify client requirements • Maintain proactive customer communications to ensure customer satisfaction • Participate in trade shows, seminars, and other industry events • Report to the Director as an individual contributor

🎯 Requirements

• Fluent in English and Japanese written and verbal communication • Experience in a client-facing role within the financial services, financial software or enterprise software industries and/or a relevant degree and level of technical aptitude • Ideally, an understanding of the financial crime landscape • Excellent verbal, written, and interpersonal communication skills • Proven ability to quickly and deeply learn new technologies and clearly communicate their value proposition • Experience in gathering requirements, documenting business needs and presenting solutions to a senior audience • Must be willing to travel to customer sites 40%+ • Good understanding of statistical data modelling concepts • Experience in enterprise-wide case management

🏖️ Benefits

• Full training & enablement on Actimize financial crime products • Detailed knowledge of fraud, financial crimes and compliance industry • Good insight into business value and business case driven solutions • Confidence in AI (NLP, Analytics & Decisioning, Automation, Machine Learning, etc) • Competitive packages and rewarding career opportunities

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