Senior Data Operations Coordinator

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Nielsen

10,000+ employees

Founded 1923

📱 Media

📣 Marketing

💰 Post-IPO Debt on 2023-02

Media • Data Analytics • Marketing

Nielsen is a global measurement and data analytics company that provides audience measurement and media metrics solutions across various platforms. They offer cross-media measurement services spanning TV, digital, streaming, and audio for more precise media planning and marketing optimization. Nielsen's flagship product, Nielsen ONE, integrates these services to deliver a comprehensive view of audience habits and preferences. Additionally, they offer insights and tools for understanding consumer behavior and optimizing marketing strategies, backed by a robust data infrastructure including big data and panel methodologies. Nielsen also champions diversity and inclusion, emphasizing a culture supported by a diverse workforce and numerous business resource groups.

📋 Description

• Set goals for performance and deadlines in compliance with company plans and vision, and communicate them to interviewers • Organize workflow and ensure interviewers understand their duties and delegated tasks • Monitor employee productivity and provide constructive feedback and coaching • Travel outside the domicile town when needed • Receive complaints and resolve problems • Maintain timekeeping and personnel records • Relay information between upper management and interviewers • Prepare and submit performance reports • Hire and train new interviewers • Ensure adherence to legal and company policies and procedures, taking disciplinary action when necessary

🎯 Requirements

• Minimum high school graduate; bachelor’s degree preferred • Minimum 1 year of experience as Field Quality Control, Field Officer, or recruiter • Strong computer skills, including Microsoft Office and database management • Knowledge of fieldwork concepts and survey methodologies • Strong analytical skills • Able to work independently and in a team • Own motorcycle • Able to communicate in English

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