Technical Account Manager II

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

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Logo of Nielsen

Nielsen

10,000+ employees

Founded 1923

📱 Media

📣 Marketing

💰 Post-IPO Debt on 2023-02

Media • Data Analytics • Marketing

Nielsen is a global measurement and data analytics company that provides audience measurement and media metrics solutions across various platforms. They offer cross-media measurement services spanning TV, digital, streaming, and audio for more precise media planning and marketing optimization. Nielsen's flagship product, Nielsen ONE, integrates these services to deliver a comprehensive view of audience habits and preferences. Additionally, they offer insights and tools for understanding consumer behavior and optimizing marketing strategies, backed by a robust data infrastructure including big data and panel methodologies. Nielsen also champions diversity and inclusion, emphasizing a culture supported by a diverse workforce and numerous business resource groups.

📋 Description

• Oversee day-to-day execution of a large, dynamic client portfolio • Manage multiple digital campaigns in parallel from creation to final output • Help clients correctly implement and test Nielsen tags on digital advertising campaigns • Follow through on issue resolution and provide high-level support • Communicate solutions to build internal and external knowledge • Partner with analysts to ensure deliverables meet strict standards • Assist the Sales team in presenting technical solutions to stakeholders • Lead training sessions on the technical aspects of Nielsen products • Contribute to support materials, including implementation guides and FAQs • Navigate Engineering, Operations, and Client Services to ensure timely turnarounds and project success

🎯 Requirements

• BA/BS degree in a relevant field • Ability to speak and write in English fluently and idiomatically • Strong understanding of Web/Internet technologies • Aptitude for quickly mastering new systems and processes • Creative thinking skills • Focus on client satisfaction and business-critical priority management • Proven ability to multitask and remain composed while managing multiple high-stakes projects in a fast-paced environment

🏖️ Benefits

• Employees can work remotely • Equal opportunity and diverse, inclusive workplace • Work environment free from discrimination and harassment

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