Dialer, US Sales Team

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November 17

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NightOwl Consulting

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B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• Cold Calling & Lead Generation: Proactively reach out to potential clients, identifying and qualifying leads while maintaining a warm and professional approach. • Appointment Setting & Follow-ups: Schedule meetings for team members and follow up with prospects to nurture relationships and guide them through the sales process. • Sales & Client Engagement: Sell staffing direct-hire and staff augmentation services, clearly communicating value and fostering long-term client relationships. • CRM & Database Management: Maintain accurate records of interactions in the CRM system to ensure streamlined communication and organized follow-ups. • Customer Support & Product Assistance: Address customer inquiries via phone, email, and chat, providing support for products and services while resolving concerns effectively. • Market Research & Industry Awareness: Stay informed on industry trends and insights to provide relevant information to potential clients. • Compliance & Call Guidelines: Follow scripts and company policies while adhering to industry regulations regarding outbound calls. • Performance & Target Achievement: Meet or exceed call, sales, and revenue targets while maintaining a focus on customer satisfaction. • Networking & Relationship Building: Expand professional connections through networking events, associations, and social media platforms. • Training & Continuous Improvement: Participate in training sessions to enhance product knowledge, customer service, and sales techniques.

🎯 Requirements

• Excellent English Proficiency: Strong spoken and written English skills, with the ability to articulate ideas clearly and persuasively over the phone. • Sales & Customer Service Experience: 2-3 years of experience in cold calling, telemarketing, or call center roles targeting US companies. Previous sales or customer service experience is advantageous. • Competitive & Goal-Oriented: Tenacious sales attitude, persistence in making high-volume outbound calls, and the ability to handle rejection professionally. • Service-Oriented & Relationship Building: Strong customer service skills with the ability to build rapport, establish relationships, and provide a positive experience for potential clients. • Communication & Listening Skills: Strong verbal communication and active listening skills to effectively engage prospects and address their needs. • Organizational & Multitasking Abilities: Ability to manage multiple leads, prioritize tasks efficiently, and work in a fast-paced environment. • Tech-savvy & CRM Knowledge: Comfortable using automated dialing systems, CRM software, and other communication tools. • Problem-Solving & Initiative: Strong problem-solving skills, ability to work independently and collaboratively, and a proactive approach to challenges. • Resilience & Adaptability: Patience and the ability to perform under pressure while meeting deadlines and sales targets. • Education & Leadership: High school diploma or equivalent (Bachelor’s degree preferred but not required); previous experience managing junior sales teammates is a plus.

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • In-depth training for career growth • Great Company Culture and HR experience • 1,000 PHP De Minimis • Equipment and software provided