HR Support Assistant

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June 6

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NightOwl Consulting

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B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• We are seeking a detail-oriented and resourceful HR Support Assistant to join our team. • This role will be instrumental in supporting HR operations through accurate data entry, onboarding activities, employee record maintenance, and internal reporting—primarily utilizing the ADP platform. • The ideal candidate will demonstrate strong critical thinking skills, excellent written communication (especially for ticket/email-based correspondence), and a high level of proficiency in Microsoft Excel. • Experience supporting HR functions in the U.S. mortgage industry is strongly preferred.

🎯 Requirements

• Review and process employee and manager self-service changes in ADP, including updates to address, position, and compensation. • Assist in the onboarding process for new employees by managing documentation, maintaining checklists, and ensuring accurate setup in ADP. • Audit and verify new hire benefit elections and HSA contribution changes in ADP for accuracy and completeness. • Manage employee terminations in ADP, ensuring all system updates and required documentation are processed in a timely and compliant manner. • Conduct regular and ad-hoc reporting from ADP, supporting other HR functions and cross departmental data needs.

🏖️ Benefits

• Prior experience in an HR support or administrative role; experience with ADP is essential. • Preference given to those with experience in the U.S. mortgage industry. • Proficient in Microsoft Excel, including ability to work with formulas, filters, and pivot tables. • Strong critical thinking and problem-solving abilities to assess data changes and ensure accuracy across systems. • Exceptional attention to detail and ability to maintain accuracy in a fast-paced environment. • Outstanding written communication skills, with emphasis on professionalism and clarity in email and ticket-based communications.