Nintex
1001 - 5000 employees
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
SaaS • Enterprise • Artificial Intelligence
Nintex is a SaaS company that provides a low-code/no-code process automation and business orchestration platform. It helps organizations automate workflows, forms, document generation, eSignatures, and robotic process automation while integrating across enterprise systems (Microsoft, Salesforce, SAP, etc. ). Nintex emphasizes AI-driven "agentic" orchestration that coordinates people, systems, and AI agents with built-in governance and compliance for use cases across HR, finance, government, manufacturing and other departments.
Senior Customer Success Manager
🕒 April 13
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Nintex
1001 - 5000 employees
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
SaaS • Enterprise • Artificial Intelligence
Nintex is a SaaS company that provides a low-code/no-code process automation and business orchestration platform. It helps organizations automate workflows, forms, document generation, eSignatures, and robotic process automation while integrating across enterprise systems (Microsoft, Salesforce, SAP, etc. ). Nintex emphasizes AI-driven "agentic" orchestration that coordinates people, systems, and AI agents with built-in governance and compliance for use cases across HR, finance, government, manufacturing and other departments.
📋 Description
• The Senior Customer Success Manager (Sr CSM) is responsible for driving product adoption, value realization, and retention at scale across a broader and more complex customer portfolio. • The Sr CSM proactively manages customer health and engagement using usage telemetry, adoption signals, and actionable insights to prioritize intervention, mitigate risk, and drive growth. • This role operates with a high degree of autonomy and partners cross-functionally to execute repeatable success plays and ensure consistent, data-driven customer outcomes.
🎯 Requirements
• Bachelor’s degree in related field or equivalent combination of education and experience • 5-8 years of experience in Customer Success, Account Management, or related customer-facing roles, ideally in SaaS or technology environments • Experience with Salesforce • Experience with a Customer Success Management platform is a plus
🏖️ Benefits
• Global Gratitude and Recharge Days • Flexible, paid time off policy • Employee wellness programs and counseling resources • Meaningful peer recognition and awards • Paid parental leave • Invention/patenting assistance • Community impact, paid volunteer time, and opportunities • Intercultural learning and celebration • Multiple tools through which to learn and grow, and an incredible global community
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