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Analista Funcional, CRM Dynamics 365

Job not on LinkedIn

🔥 0 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on NIR-YU's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of NIR-YU

NIR-YU

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

NIR-YU is a company dedicated to empowering small and medium enterprises (SMEs) by providing tailored nearshore staffing solutions. They focus on strategic recruitment of skilled nearshore professionals, offering cost-plus pricing for transparency and affordability. Their services include staff augmentation, staff leasing, talent acquisition, and employer of record (EoR), aimed at helping SMEs gain access to a skilled workforce from Latin America. By facilitating the hiring of remote talent and ensuring compliance with local regulations, NIR-YU allows businesses to enhance their teams with English-speaking professionals, optimize costs, and focus on growth strategies without the burden of setting up foreign entities.

📋 Description

• Entender a fondo el ecosistema funcional del CRM del cliente, incluyendo su configuración, procesos de negocio e integraciones • Analizar y comprender los procesos funcionales asociados a Dynamics 365 y los requerimientos del negocio • Mapear y comprender la interacción del CRM con otros sistemas del cliente y proveedores externos • Participar activamente en la transferencia de conocimiento de la Fase 0 • Identificar y analizar futuros desarrollos/evolutivos • Apoyar en el seguimiento y resolución de incidencias funcionales con una visión integral del sistema • Documentar detalladamente procesos y soluciones • Coordinarse con equipos técnicos y de negocio

🎯 Requirements

• Experiencia comprobable como Analista Funcional • Dominio funcional de Microsoft Dynamics 365 CRM (indispensable) • Experiencia analizando procesos funcionales e integraciones entre sistemas y plataformas • Alta capacidad de aprendizaje y autonomía para entender rápidamente un entorno existente en etapa de transición • Fuertes habilidades de comunicación oral/escrita y documentación estructurada • Disponibilidad para alinearse al horario laboral de España

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