General Manager, EMEA

🕒 May 5

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Nivoda

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

🛍️ eCommerce

🏪 Marketplace

💰 $30M Series B on 2024-05

Retail • eCommerce • Marketplace

Nivoda is an innovative company that offers the world's largest collection of natural diamonds, lab-grown diamonds, and gemstones. They provide retail solutions that make purchasing diamonds as easy as online shopping, offering express delivery and flexible credit terms, with quality control and logistics managed. Nivoda supports retailers with tools to showcase a wide variety of stones, reducing inventory risk while allowing businesses to remain competitive and maintain high margins. Their offerings include in-store and online solutions, such as virtual showrooms and diamond feeds, enabling retailers to instantly expand their product offerings.

📋 Description

• Own the EMEA number - set the regional plan, run the cadence (weekly forecast, monthly P&L, quarterly review), and close the gap to plan when it opens. • Lead and develop the regional Sales organization across EMEA. Hire the leadership bench, raise the performance bar, and make the difficult people decisions where needed. • Approve enterprise deal structure, pricing exceptions, and non-standard terms within defined thresholds; escalate thoughtfully above threshold. • Partner with Marketing to reallocate regional spend against channel ROI, protect CAC payback, and ensure pipeline coverage by segment and sub-region. • Drive regional fulfillment performance - reduce PDD breach rate, cut cost-to-serve, and protect the customer delivery experience in Antwerp-out, DDP-in-EU, and UK-in routes. • Represent the regional customer in roadmap discussions; translate commercial and operational pain points into prioritized product input. • Coordinate with the Americas and APAC regional leaders to maintain global commercial consistency while retaining the regional autonomy needed to win. • Communicate clearly and often with the executive team - no surprises on the number, the team, or the customer.

🎯 Requirements

• 10+ years of commercial leadership experience, with at least 3–5 years owning a regional or full-business P&L (Revenue, GM, Contribution Margin, and OpEx). • Track record of leading and scaling SMB sales organizations through material revenue growth - from Series C/D stage or within a comparable growth-stage business unit. • Demonstrated ability to operate across a matrixed org - hold Marketing and Ops accountable to regional outcomes without direct reporting authority, and move with global functional leaders collaboratively. • Experience leading in a marketplace, commerce, or supply-chain-heavy B2B environment where Sales outcomes are tightly coupled to fulfillment and unit economics. • Comfort owning fulfillment and logistics performance, including cross-border complexity, VAT, customs, and carrier management - you don't have to come from Ops, but you must have run a P&L where Ops failures show up in your number. • Strong forecast discipline and CRM hygiene standards. You have a point of view on pipeline coverage, conversion, and comp plan design. • Executive presence in board-room and customer-room settings. Credible in front of enterprise buyers, global executives, and a diverse regional sales team. • Europe-based (Amsterdam, Stockholm or London preferred) with willingness to travel across EMEA as the region requires.

🏖️ Benefits

• No benefits specified.