Senior Technical Account Manager

đŸ”„ 0 minutes ago

🇼🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

đŸ‘» Ghost score 10%

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Logo of Akamai Technologies

Akamai Technologies

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing ‱ Cybersecurity ‱ Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

‱ Build trusted relationships as the primary technical contact for Akamai Compute solutions ‱ Guide the design, implementation, and optimization of Akamai Compute infrastructure ‱ Advocate for support, monitor environments, resolve issues, and optimize performance ‱ Develop technical strategies leveraging Akamai Connected Cloud and Linode services ‱ Conduct workshops, technical demos, and best-practice training ‱ Represent customer needs and provide feedback to enhance Akamai Compute products ‱ Bridge services, support, engineering, and clients to drive adoption and customer satisfaction

🎯 Requirements

‱ 7+ years of experience in technical account management, systems engineering, or a related role ‱ Excellent knowledge and experience with a wide variety of cloud providers, technologies, and solutions ‱ Customer-first problem-solving ability ‱ Efficient communication in English ‱ Experience supporting enterprise customers or working in a customer-facing technical role

đŸ–ïž Benefits

‱ Benefits supporting health, well-being, finances, and life beyond work ‱ FlexBase flexible workplace options: work at home, in an office, or a combination of both

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