Senior Technical Account Manager, Microsegmentation

🔥 2 minutes ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Act as the dedicated technical resource, assisting customers with platform configuration and use case strategy • Advise on technical challenges and collaborate with Guardicore services and support teams to ensure speedy resolution • Create a complete picture of each customer's environment, processes, and deployment characteristics • Develop success plans aligned with customer objectives, driving customer value and growth • Advocate for customers by coordinating with product, support, and services teams for long-term success • Maintain operational excellence and manage key KPIs including Net and Gross Retention, NPS, and Customer Health

🎯 Requirements

• Experience in Cyber Security in a customer facing role • Working knowledge of networking protocols and basic cyber security principles • Troubleshooting and deployment experience with Windows and Linux environments • Proven ability to build relationships across all levels, from CISO to security engineers • Fluency in Japanese, both written and spoken, with ability to communicate technical concepts and instructions to Japanese-speaking clients and colleagues • Proficiency in English, with excellent verbal and written communication skills

🏖️ Benefits

• Health, well-being, and financial benefits • Flexible work arrangements through Akamai's FlexBase program: work at home, in an office, or a combination of both