Technical Project Manager – Cloud, Cybersecurity

🕒 May 20

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Advocating best practices for the customer and internal teams during product implementation, and providing customer feedback to the Product team • Being the central point of contact for customers and leading the integrated account team delivering customer success • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery • Communicating with internal, external customers and partners to share information and deliverables

🎯 Requirements

• Demonstrate experience in a customer-facing role within the information technology industry • Show some experience of managing and delivering technical customer projects successfully • Show understanding of network, web performance, and application/network security technologies/architectures as well as project management methodologies • Demonstrate experience in managing multiple priorities • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels • Be fluent in Arabic and English.

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work.