Activation Representative

🕒 Yesterday

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Logo of North

North

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

🤝 B2B

Fintech • eCommerce • B2B

North is a comprehensive payment solutions provider. Specializing in point of sale systems, payment processing, and merchant services, North offers a wide array of products to streamline business operations both online and offline. Their services include secure mobile payments, ecommerce gateways, POS solutions, and back-office tools such as invoicing, reporting, inventory management, and customer loyalty programs. North supports diverse industries, including retail, restaurants, healthcare, gaming, and more, with robust solutions tailored to specific business needs. They offer scalable options for enterprises and franchises and provide APIs for developers to create integrated payment solutions. Committed to security, North ensures all transactions are PCI DSS-validated with advanced encryption and tokenization.

📋 Description

• Contact newly approved merchants and provide them step by step installation assistance for terminals, POS systems, and software • Verify that the payment processing system and key functions are properly installed and programmed to process the first transaction • Engage with Senior Activation Representative to help troubleshoot technical issues • Payments HUB setup and training • Schedule phone appointments for merchant installation assistance and follow up • Perform end to end activation process for upgrade conversion work • Ability to learn and understand applicable processing equipment, software and services that the organization offers • Expand knowledge through internal resources, supervisors, fellow employees, company training, and trade publications • Maintain a high degree of ethical behavior in all aspects of the daily business including relationships with merchants, Partners, and co-workers • Build and maintain strong working relationships with all NAB and TMS employees and departments by keeping a positive attitude and a collaborative focus in all interactions

🎯 Requirements

• High School Diploma or G.E.D. required • Payment industry or relevant experience preferred • Technical aptitude ability

🏖️ Benefits

• Medical, Dental, & Vision Coverage • PTO: Vacation, Sick, Holidays • Birthday Holiday • Education Assistance • 401(k) + Match • Mental Health Support & Well-Being Program • Company-funded Lifestyle Spending Account

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