Travel Representative

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πŸ”₯ 2 hours ago

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Nova

11 - 50 employees

Founded 2020

πŸ‘₯ HR Tech

🎯 Recruiter

☁️ SaaS

πŸ’° $3.7M Series A - Nova on 2025-06

HR Tech β€’ Recruitment β€’ SaaS

Nova is a curated, application-based professional networking and career platform that connects ambitious professionals through a mobile app, in-person events, and structured programs. The platform (used by 25,000+ members across 80+ countries and active in 30+ cities) offers weekly 1:1 introductions via its Gravity matchmaking engine, mentoring, micro-communities by industry/city, curated events (C‑level dinners, workshops, afterworks), development programs, and an employer-facing product called Nova Recruiter to help companies find talent. Membership is paid and selective, with an online application process, and the service emphasizes long-term career development, mentorship, and meaningful professional connections.

πŸ“‹ Description

β€’ Assist travelers with trip preparation β€’ Provide support before and during their travel experiences β€’ Communicate with travelers through phone, email, and messaging platforms β€’ Assist with reviewing travel plans and confirming trip details β€’ Provide clear information regarding travel destinations and procedures β€’ Follow up with clients prior to departure to ensure readiness β€’ Address client concerns and escalate more complex matters when necessary

🎯 Requirements

β€’ Strong communication and customer service abilities β€’ Organized with attention to detail β€’ Comfortable learning and using online systems β€’ Customer support experience is helpful but not required β€’ Interest in travel and client service

πŸ–οΈ Benefits

β€’ Remote work opportunity with flexible scheduling β€’ Training and ongoing support provided β€’ Opportunities for growth within the travel industry β€’ Access to travel benefits and discounts β€’ Collaborative and supportive team environment

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