Director, Future Field Engagement Strategy – Capabilities

🕒 March 13

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Novartis

10,000+ employees

Founded 1996

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Shape and articulate a bold, future-focused vision for field capabilities • Design and evolve a scalable, adaptable capability framework • Partner across commercial, brand, medical, and field teams • Translate organizational needs and market dynamics into clear, actionable capability recommendations • Champion innovative approaches to capability building • Identify and validate future skills through pilots, benchmarking, and continuous scanning • Develop and maintain a clear capability roadmap • Define practical tools, resources, and frameworks • Establish meaningful metrics and feedback loops to assess capability adoption • Use insights from performance and adoption data to continuously refine capability strategy

🎯 Requirements

• Bachelor’s degree required from 4-year college or university • 10+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries • Demonstrated success building future-ready capability strategies and long-term roadmaps • Deep experience designing and activating capability frameworks for large, customer-facing or field-based organizations • Strong understanding of modern customer engagement approaches • Experience leveraging data, market insights, and external best practices • Exceptional communication and influence skills

🏖️ Benefits

• Health insurance • Life and disability benefits • 401(k) with company contribution and match • Generous time off package including vacation, personal days, holidays and other leaves

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