Director, Future Field Engagement Strategy – Role Design

🕒 March 13

🐊 Florida, New Jersey, +2 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $185.5k - $344.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models. • Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable strong cross‑role collaboration. • Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios. • Reimagine field roles as part of an integrated engagement ecosystem, thoughtfully balancing human expertise, digital capabilities, and AI‑enabled solutions. • Partner closely with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities. • Clearly articulate role architectures, interfaces, and talent pathways to support development, mobility, and long‑term sustainability. • Establish clear boundaries between role architecture and capability building, enabling shared ownership and seamless collaboration with talent development teams. • Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization. • Monitor market dynamics, competitor models, and internal feedback to continuously refine and evolve field role design. • Champion a culture of innovation, adaptability, and continuous improvement in how field roles are designed and deployed.

🎯 Requirements

• Bachelor’s degree required from 4-year college or university. • 10+ years’ experience in field force strategy, role design, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. • Demonstrated experience designing and evolving role architectures within large, complex, matrixed organizations. • Deep understanding of field deployment models, account team structures, and cross‑functional engagement in dynamic environments. • Proven ability to partner effectively with People & Organization (P&O), field leadership, and capability teams to drive role transformation and alignment. • Strong strategic, analytical, and facilitation skills, with the ability to translate complexity into clear, actionable frameworks. • Exceptional written and verbal communication skills, enabling clarity, alignment, and shared understanding across diverse stakeholders. • Experience building scalable, data‑informed models that balance insight, execution, and organizational agility.

🏖️ Benefits

• health, life and disability benefits • 401(k) with company contribution and match • generous time off package including vacation, personal days, holidays and other leaves