Ticketing Manager

Job not on LinkedIn

🕒 July 21

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Logo of NPR part of bluestone livenation group

NPR part of bluestone livenation group

51 - 200 employees

Founded 2008

NPR- is a leading talent management and recruitment company that specializes in helping organizations find exceptional talent in the fields of

📋 Description

• Oversee ticketing operations, ensuring the facilitation between the service center, marketing, group sales, sponsorship, and other divisions of Insomniac, partners, rental facilities, and vendors/clients • Build and maintain ticketing pages from conception through to settlement for all assigned events • Partner with promoters to proactively suggest additional revenue-driving opportunities, where appropriate • Supply daily ticket counts, buyer reports, and upkeep information on internal tracking programs • Process comp orders for community partners, sponsors, and other key groups as necessary • Submit design tickets and purchase ticket inventory including wristbands, ancillary add-ons • Manage on-site box office operations including advancing all necessary assets from internal and external groups, hiring and managing staff, setting up and tearing down in all weather conditions • Create and adhere to operational budgets, forecast for all expenses and communicate changes in budget needs to producer team • Ensure compliance to all Company policies and procedures in order to adhere to all audit programs, and ensure cash and credentials are protected from loss at all time

🎯 Requirements

• 3+ years’ experience in large-scale festival production and operations • Advanced knowledge of ticketing industry and platforms including Front Gate Tickets or similar (Ticketmaster, TicketWeb, Universe, Eventbrite) • Advanced level of Microsoft Excel knowledge including experience with medium-complexity formulas (nested VLOOKUPs, COUNTIFs etc.), PivotTables, and other data manipulation tools to create custom reports and extract necessary information from large datasets • Customer service experience in large-scale ticketed events • Four-year college degree preferred; high school diploma or equivalent required • Must be motivated with an “everything is possible” attitude • Must be an active problem solver, instilled with a sense of urgency for projects large and small

🏖️ Benefits

• Equal Employment Opportunity • Professional development opportunities

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