Key Account Manager – Americas, LATAM, NORAM

🔥 17 minutes ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Nuitée

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

✈️ Travel

☁️ SaaS

🤖 Artificial Intelligence

💰 $48M Series A on 2025-01

Travel • SaaS • Artificial Intelligence

Nuitée is an AI-first travel infrastructure company that provides developer-first APIs, agentic workflows, and cloud services to power hotel distribution, pricing, and bookings. The platform includes liteAPI (fast to launch APIs and SDKs), enterprise-grade connectivity, an AI booking agent suite, a white-label booking engine, payment and fraud solutions, and Cupid — a machine-learning powered hotel and room-mapping/content optimization product (with a 400M+ room dataset and coverage across 2. 6M+ properties). Nuitée sells solutions for hoteliers, chains, OTAs, airlines, loyalty/fintech, and creators, and emphasizes clean, standardized hotel data, global distribution, and rapid developer integration. The company positions itself as a B2B SaaS provider using AI to simplify hotel connectivity, distribution, and content management.

📋 Description

• Manage a portfolio of customer accounts. • Build strong relationships with clients and understand their business needs. • Serve as the primary point of contact for customer inquiries and issues. • Coordinate with internal teams (sales, support, product, operations and engineering) to meet customer expectations. • Identify growth opportunities with the clients • Monitor customer satisfaction and resolve concerns proactively. • Track account performance to reach a consistent growth with clients

🎯 Requirements

• Has 5+ years of experience managing accounts with ambitious, measurable revenue targets, and a track record of hitting them • Has strong analytical skills, able to independently interpret complex data, spot trends, and translate them into action without being told • Has experience with CRM tools (HubSpot is a plus) • Is proactive, comes with a plan rather than waiting for direction, and isn't afraid to pick up the phone and call a client directly • Is based in Latin America or the US, with full availability to cover LATAM and NORAM business hours (East and West Coast US) • Has native or near-native proficiency in both Spanish and English.

🏖️ Benefits

• Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale. • World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally. • Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup. • Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others • AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions.