Pre and Post Sales Engineer – Data Center Power

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🔥 12 hours ago

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Logo of nVent

nVent

10,000+ employees

Founded 2017

⚡ Energy

🔧 Hardware

📡 Telecommunications

💰 Post-IPO Debt on 2023-04

Energy • Hardware • Telecommunications

nVent is a global leader in electrical connection and protection solutions, designing and manufacturing high-performance products that enhance the safety and efficiency of critical systems. The company offers a wide range of solutions including electrical enclosures, cooling and climate control, cable management, electrical safety, and power distribution. With a strong focus on sustainability and electrification, nVent supports various industries from data centers and networking to industrial automation and renewable energy. The company is committed to ESG principles, emphasizing environmental sustainability and a diverse, inclusive culture.

📋 Description

• Serve as a domain authority for nVent Smart Power Solutions, including their application, for nVent functions including Sales, Product Management, Operations, etc. • Provide first-line product support by providing help to customers and colleagues for nVent Smart Power Solutions. • Evaluate customer RFIs and RFQs as requested by customers. • Provide technical application assistance for pre and post sales for Smart Power Solutions. • Work with Smart Power Team to identify best fit for products and services. • Conduct product training for customers as needed via teams and on onsite. • Prepare any required documentations for pre, post and any required RMA’s. • Lead strategic accounts from a support perspective. • Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning. • Represent nVent in industry as needed at any industry events. • Provide market-specific intelligence and feedback on products and services to the commercial teams. • Assist commercial teams with voice-of-customer (VOC) visits. • Plan activities together with the Sales Leader and team. • Identify the project in the closing phase with the sales team and provide vital technical support!.

🎯 Requirements

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in the Data Center power industry. • Ideally 5+ years of experience in a technical application's role supporting Data Center power solutions. • Ability to work 100% remotely and travel on average 30-50% across mainly the US and Canada. • A valid driver's license is required. • The ideal candidate would live in the western US, but that can be flexed to central and eastern US for the right individual. • Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred. • Understanding of Data Center Power Architecture from UPS to rack/equipment level a plus. • Excellent interpersonal and communication skills with a customer first mentality.

🏖️ Benefits

• Medical, dental, and vision plans along with flexible spending accounts • Short-term and long-term disability benefits • Critical illness, accident insurance and life insurance • A 401(k) retirement plan and an employee stock purchase plan — both include a company match. • Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

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