Regional Service Manager – Liquid Cooling

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🕒 April 29

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nVent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚡ Energy

🔧 Hardware

📡 Telecommunications

💰 Post-IPO Debt on 2023-04

Energy • Hardware • Telecommunications

nVent is a global leader in electrical connection and protection solutions, designing and manufacturing high-performance products that enhance the safety and efficiency of critical systems. The company offers a wide range of solutions including electrical enclosures, cooling and climate control, cable management, electrical safety, and power distribution. With a strong focus on sustainability and electrification, nVent supports various industries from data centers and networking to industrial automation and renewable energy. The company is committed to ESG principles, emphasizing environmental sustainability and a diverse, inclusive culture.

📋 Description

• Lead and manage regional liquid cooling services operations, ensuring consistent, high-quality service delivery • Oversee installation, commissioning, maintenance, and troubleshooting of liquid cooling solutions in data center environments • Ensure services align with established service models, SLAs, and best practices • Develop and optimize regional service processes to improve efficiency, reliability, and customer outcomes • Own and manage regional services P&L, including revenue, cost control, margins, and forecasting • Analyze financial performance using P&L statements and operational metrics to drive continuous improvement • Support pricing strategies, cost estimates, and service contract structures • Develop and execute plans to grow services revenue and profitability within the region • Maintain a strong understanding of liquid cooling technologies and data center infrastructure • Collaborate with engineering, sales, and product teams to support complex technical solutions • Act as a technical escalation point for customers and internal stakeholders • Stay current on industry trends and emerging technologies • Serve as a primary point of contact for key regional customers • Build strong customer relationships as a trusted advisor • Support sales teams with pre-sales efforts and services proposals • Lead customer meetings, reviews, and executive discussions • Mentor and develop regional service personnel • Foster a culture of safety, accountability, and continuous improvement • Coordinate with cross-functional teams including sales, engineering, supply chain, and finance

🎯 Requirements

• Bachelor’s degree or equivalent experience • Data center experience, preferably with liquid cooling solutions • Experience and knowledge of services models and P&L statements • Ability to understand and communicate technical solutions • Customer-facing experience • Basic computer skills with proficiency in Microsoft Excel • Previous regional or multi-site service management experience is preferred • Experience in mission-critical or infrastructure environments • Familiarity with service contracts and SLAs

🏖️ Benefits

• Commitment to strengthen communities where our employees live and work • Encourage and support the philanthropic activities of our employees worldwide • Matching program providing funds to nonprofit and educational organizations where our employees volunteer or donate money