Operations Administrator

Job not on LinkedIn

🕒 March 18

🤠 Texas – Remote

🤠 Texas – Remote

💵 $1.5k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Offshore Launch

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

B2B • SaaS • AI

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Answer incoming phone calls. • Manage guest communication via the Hostaway App, ensuring smooth check-in and check-out experiences. • Ensure renters complete required registration processes based on property guidelines (e.g., pool access, property entry requirements). • Email and track completion of required forms for select properties before guest arrival. • Create and manage digital forms (Excel, Word) to streamline registration and property management processes. • Provide timely guest support, responding to inquiries and assisting with check-in and check-out procedures. • Keep property listings updated on the website, ensuring accurate availability, pricing, and details. • Maintain records of property details, including amenities, guest requirements, and any updates to property features. • Coordinate with the property manager on maintenance requests, operational tasks, and guest-related concerns. • Marketing admin tasks include posting to social media and updating the website as needed.

🎯 Requirements

• 2+ years experience in property management, hospitality, or administrative support. • Strong organizational and communication skills, with a focus on handling guest interactions professionally. Minimal accent preferred. • Proficiency in Excel, Word, and online form creation tools for tracking and managing guest information. • Ability to manage multiple properties and efficiently track guest requirements. • Familiarity with short-term rental platforms and booking systems (e.g., Hostaway). • Comfortable coordinating check-ins, check-outs, and guest registrations across various properties. • Tech-savvy and quick to learn new software tools for property management operations. • Ability to work remotely and independently while maintaining high service standards.

🏖️ Benefits

• Up to $1500/mo depending on experience • Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores • 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents