Oktopost
Social Impact • SaaS • B2B
Oktopost is a B2B social media management platform designed to help businesses manage, publish, and measure their social content across multiple networks. It offers robust tools for social publishing, analytics, listening, and employee advocacy, empowering companies to turn their employees into brand advocates and link social media efforts to revenue growth. Additionally, Oktopost provides customer care functions, seamless integrations with other marketing technology platforms, and solutions tailored for various industries including technology, financial services, legal services, and more. The platform is trusted by B2B marketing professionals worldwide for driving engagement and amplifying-brand stories through employee advocacy.
Account Manager
Job not on LinkedIn
November 7
Oktopost
Social Impact • SaaS • B2B
Oktopost is a B2B social media management platform designed to help businesses manage, publish, and measure their social content across multiple networks. It offers robust tools for social publishing, analytics, listening, and employee advocacy, empowering companies to turn their employees into brand advocates and link social media efforts to revenue growth. Additionally, Oktopost provides customer care functions, seamless integrations with other marketing technology platforms, and solutions tailored for various industries including technology, financial services, legal services, and more. The platform is trusted by B2B marketing professionals worldwide for driving engagement and amplifying-brand stories through employee advocacy.
📋 Description
• Responsible for all post-sale activities as part of the customers’ journey, including initial onboarding, social strategy, and QBRs. • Cultivate strong, long-term relationships with clients to enhance retention and loyalty. • Lead the expansion and renewal processes for a diverse portfolio of customers. • Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform. • Analyze client needs and identify opportunities for upselling and cross-selling additional features and services. • Develop and maintain accurate forecasting and reporting. • Follow and continually execute the Oktopost process for account managers.
🎯 Requirements
• 2+ years of B2B experience in Account Management or a similar client-facing or selling roles. • Proven sales experience with a track record of meeting or exceeding quotas. • Exceptional presentation, verbal, and written communication skills. • Strong organizational skills and the ability to thrive under pressure. • Familiarity with Salesforce is a plus. • Experience working in a SaaS environment is beneficial. • Knowledge of the digital marketing and social media world is advantageous.
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