VIP Relationship Director

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OKX

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.

📋 Description

• Lead LATAM’s VIP Growth Strategy — Own the commercial roadmap to grow trading volume, revenue, and user engagement among high-value clients. • Acquire and Manage VIP Users — Build trusted relationships with top traders, delivering tailored solutions and direct support to ensure their long-term loyalty and satisfaction. • Act as a Client Advocate — Translate user needs into actionable improvements by collaborating with Product, Trading, Compliance, and Global VIP teams. • Identify Growth Opportunities — Use market intel to design and execute initiatives that increase VIP trading activity and wallet share. • Lead a High-Performance BD Team — Manage, mentor, and expand the VIP BD function in LATAM with clear OKRs, strong performance discipline, and accountability. • Represent OKX Externally — Cultivate a strong presence within LATAM’s crypto trading community through events, partnerships, and relationship-building outreach. • Analyze Client Behavior — Leverage data insights to segment VIP audiences, predict needs, and optimize engagement strategies.

🎯 Requirements

• 10+ years of business development or relationship management experience in crypto, trading, brokerage, private client services, or fintech. • Strong track record of growing revenue through direct acquisition and retention of high-value clients. • Experience leading commercial teams and executing BD strategies in fast-paced environments. • Deep understanding of LATAM’s crypto and trading landscape, user motivations, and competitive dynamics. • Excellent interpersonal skills with the ability to build trust quickly and negotiate at a senior level. • Fluent in Spanish and English. • Highly self-driven, results-oriented, and able to navigate ambiguity with ownership and urgency.

🏖️ Benefits

• Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process!