Channel Sales Director

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🌽 Illinois, Kansas, +1 more states – Remote

🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote

⏰ Full Time

🔴 Lead

🤑 Sales

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Omilia - Conversational Intelligence

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🤖 Artificial Intelligence

🛍️ eCommerce

Artificial Intelligence • eCommerce • Customer Service

Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.

📋 Description

• Own activated, field-level relationships with individual advisors, reseller reps, and BPO technology contacts across the Central territory. • Own qualified pipeline creation from partner-submitted opportunities within the territory, not program or agreement management. • Maintain a 24-hour response protocol on all partner-submitted opportunities from Day 1. • Own Omilia's field presence and awareness within the Central partner ecosystem across all segment types. • Prioritize engagement with the territory's key TSD anchors — including AppDirect Chicago HQ and AVANT Chicago HQ — to maximize advisor activation. • Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory. • Own territory pipeline accuracy, ensuring partner and advisor attribution in CRM reflects actual deal sourcing. • Key Responsibilities • Operate inside the partner ecosystem across all segment types within the Central territory. • Build and maintain active relationships with individual advisors, reseller reps, and BPO technology contacts within the territory. • Attend regional TSD events, reseller summits, and partner meetups as Omilia's field representative. • Co-sell on active partner-submitted opportunities: qualify, provide Omilia domain expertise, and introduce the Omilia AE. • Maintain 24-hour response protocol on all partner-submitted opportunities from Day 1. • Drive Omilia awareness with CCaaS platform field teams (Five9, Genesys, NICE CXone, Talkdesk) operating in the Central territory. • Build and manage a territory pipeline from partner-sourced deals and track in CRM with accurate partner and advisor attribution. • Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory. • Prioritize time and coverage across advisors, reseller reps, and BPO contacts to maximize qualified pipeline generation in territory.

🎯 Requirements

• 3–7 years in a field channel, overlay, or partner sales role within the Central market. • Existing relationships with technology advisors, reseller reps, or BPO technology contacts in the Central territory — non-negotiable for external hires. • Track record of quota attainment in a field channel or overlay role. • Understanding of CCaaS platform ecosystems and how AI/automation solutions overlay on contact center platforms. • Chicago-area presence or strong Central market knowledge preferred; note AppDirect Chicago HQ and AVANT Chicago HQ as relevant TSD anchors in the territory. • Nice to have: • Prior experience as a TSD advisor, sub-agent, or CCaaS supplier-facing overlay in the Central territory. • Existing relationships with AVANT or AppDirect/TBI Central agencies; AVANT Chicago HQ presence a strong plus. • Familiarity with conversational AI or contact center automation solutions. • Omilia Note • Contribute actively and effectively as an integrated team member. • Act as an Omilia ambassador in all interactions.

🏖️ Benefits

• - Fixed compensation; • - Long-term employment with the working days vacation; • - Development in professional growth (courses, training, etc); • - Being part of successful cutting-edge technology products that are making a global impact in the service industry; • - Proficient and fun-to-work-with colleagues; • - Apple gear****