Omilia - Conversational Intelligence
Artificial Intelligence • eCommerce • Customer Service
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
Senior IT Recruiter
Job not on LinkedIn
1 hour ago
Omilia - Conversational Intelligence
Artificial Intelligence • eCommerce • Customer Service
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
📋 Description
• Lead and manage the end-to-end recruitment process, ensuring a positive experience for both hiring managers and candidates. • Develop and implement recruitment strategies that align with organizational goals. • Mentor and guide junior recruiters, providing support and training as needed. • Develop and update complex job descriptions and job specifications for senior and specialized roles. • Perform comprehensive job and task analysis to document job requirements and objectives. • Prepare sophisticated recruitment materials and post jobs to high-traffic and niche job sites. • Source and recruit candidates using advanced techniques, including headhunting, networking, and utilizing specialized databases and social media platforms. • Screen candidates' resumes and job applications with a focus on technical and cultural fit. • Conduct interviews using various reliable recruiting and selection tools/methods to efficiently filter candidates within scheduled timeframes. • Assess applicants’ advanced knowledge, skills, soft skills, experience, and aptitudes to ensure the best fit for the organization. • Monitor and apply HR recruiting best practices, continuously improving recruitment processes. • Provide detailed, analytical, and well-documented recruiting reports to senior management. • Act as a key point of contact and build influential candidate relationships throughout the selection process. • Promote the company’s reputation as the “best place to work” through various recruitment and employer branding initiatives. • Engage in talent mapping and pipeline development for future hiring needs. • Develop and maintain strong relationships with industry professionals, universities, and recruitment agencies. • Collaborate with senior management and department heads to understand recruitment needs and ensure alignment with organizational objectives. • Ensure compliance with all employment laws and regulations during the recruitment process. • Leverage advanced recruiting tools and software to streamline and enhance the recruitment process. • Stay updated with the latest recruitment technologies and trends to implement innovative hiring solutions. • Research and use AI tools for workflow optimization.
🎯 Requirements
• 5+ years of experience in recruiting, with a focus on IT roles. • Proven track record in multicultural recruitment, demonstrating the ability to effectively source and hire candidates from diverse backgrounds. • Extensive experience in executing a full-cycle recruiting process, from sourcing and screening to interviewing, hiring, and onboarding. • Demonstrated success in filling senior and specialized IT positions. • Experience with employer branding and recruitment marketing strategies. • Expertise in conducting detailed and rigorous interviews, utilizing a variety of selection tools and techniques to assess candidates' technical skills, soft skills, and cultural fit. • Experience in providing detailed and analytical recruiting reports to senior management. • Advanced experience with recruitment software, applicant tracking systems (ATS), and other technology tools that streamline the recruitment process.
🏖️ Benefits
• Fixed compensation; • Long-term employment with the working days vacation; • Development in professional growth (courses, training, etc); • Being part of successful cutting-edge technology products that are making a global impact in the service industry; • Proficient and fun-to-work-with colleagues; • Apple gear.
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