Biz Dev Specialist – Part Time

🕒 September 17

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Omni Glass's careers page, not through a job board

First seen by Remote Rocketship September 17

Logo of Omni Glass

Omni Glass

2 - 10 employees

Founded 2016

🚘 Automotive

🤝 B2B

Automotive • B2B

Omni Auto Glass is a family-owned and operated auto glass repair and replacement company in San Antonio, TX with more than 25 years of experience. Omni provides in-shop and mobile services for consumers and businesses, offering windshield chip repair, windshield and rear-window replacement, car side-window replacement, ADAS windshield calibration, headlight restoration, and window regulator replacement. The company uses OEM-quality glass, employs Auto Glass Safety Council–certified technicians, offers lifetime workmanship warranties, and supports insurance claims and commercial fleet/B2B partnerships.

📋 Description

• Handle inbound customer calls about auto glass services, including windshield repair, replacement, and ADAS calibration • Schedule mobile and in-shop service appointments using CRM software • Provide information about service options, pricing, warranties, and military discounts • Confirm appointments and follow up on quotes • Address customer concerns to ensure satisfaction • Enter customer information, service requests, and appointment details into the CRM system • Collaborate with technicians and management to resolve issues and streamline operations • Serve as the first point of contact for customers and ensure a seamless customer experience

🎯 Requirements

• 1+ year in a call center, customer service, or related role preferred • Automotive industry experience is a plus but not required • Excellent verbal and written communication skills • Strong problem-solving and multitasking abilities • Proficiency with CRM software and basic computer systems • Empathy, active listening, and conflict resolution skills • Positive attitude • Team player • Commitment to customer satisfaction • High school diploma or equivalent • Must be available to work Monday–Saturday, 8:00 AM–5:00 PM (U.S. Time)

🏖️ Benefits

• Competitive pay • Paid time off • Paid training • Work from home • Supportive family-run business environment with a focus on employee growth • Tight-knit team environment • Opportunity to be part of a trusted company with a strong community presence and stellar customer reviews

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