Reconciliation & Payments Specialist

🕒 September 3

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chargeflow

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🛍️ eCommerce

Fintech • eCommerce

Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants recover chargebacks on autopilot using technology and AI. Their hands-off solution enables merchants to focus on growth while improving their overall success rates to the highest in the industry.

📋 Description

• Reconcile customer payments against invoices across the full customer base • Match incoming payments to customer invoices and close the loop between payments received and invoices issued • Investigate unmatched, partial, or unexpected items to identify root causes • Track customer debt and follow up until payments are fully resolved, including items carried past month-end • Own accounts end to end and ensure reconciliations are clean, correct, and complete • Maintain clear, well-documented working papers showing how balances were reached • Pull and cross-check data across multiple systems • Perform spreadsheet-intensive work in Excel, including pivot tables, lookups, and large data sets • Collaborate with Billing, Finance, Operations, and Customer Success • Respond through Slack, monday.com, and email • Explain billing and reconciliation situations clearly to non-finance stakeholders and customers • Identify manual, repetitive processes for improvement • Use Claude and other AI tools to speed up reconciliation and reduce manual effort • Report to the Billing & Collections Manager

🎯 Requirements

• 2+ years of experience in reconciliation, collections, billing, or accounts receivable • Experience ideally in fintech, SaaS, or eCommerce • Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, SUMIFS, and large data sets • Ability to reconcile customer payments against invoices and investigate unmatched, partial, or unexpected items • Critical eye for data and ability to verify inconsistent or incomplete information across multiple systems • Strong attention to detail • Persistence in following unpaid or unreconciled items through resolution, including after month-end • Ownership mindset and responsibility for accounts end to end • Responsiveness across Slack, monday.com, email, and customer calls • Clear communication with non-finance stakeholders and customers • Curiosity about using AI tools to reduce manual effort; prior automation experience is not required • Native or near-native English with clear, professional written and verbal communication • Comfortable working with customers ranging from SMB to Enterprise • Familiarity with chargebacks, payment disputes, or PSP data is an advantage

🏖️ Benefits

• AI tools, including Claude, provided as day-to-day workflow partners • Remote work arrangement • Full-time employment