Account Manager, Private Client Personal Lines

🕒 January 11

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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OneDigital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💸 Finance

👥 HR Tech

Insurance • Finance • HR Tech

OneDigital is a company that specializes in providing insurance, financial services, and HR consulting solutions. By leveraging technology and innovation, OneDigital aims to transform complex and inefficient landscapes through business automation, APIs, product development, and AI. Their services include employee benefits consulting, property and casualty insurance, retirement plan administration, and wealth management. OneDigital is committed to diversity, equity, inclusion, and belonging within its corporate culture and offers a range of services aimed at helping businesses and individuals achieve their aspirations of health, success, and financial security.

📋 Description

• Support Account Executives with day-to-day servicing of Private Client accounts, including processing endorsements, renewals, certificates, and policy changes. • Assist in preparing Private Client proposals, presentations, and coverage summaries. • Maintain accurate and up-to-date Private Client records in Applied Epic, ensuring all documentation is complete and compliant. • Liaise with carriers (AIG, Chubb, Cincinnati, PURE, Travelers, Safeco and E&S markets) to obtain quotes, bind coverage, and resolve service issues for Clients. • Track and follow up on outstanding items, such as underwriting requirements, payments, and policy documents for Private Client accounts. • Respond to client inquiries regarding billing, coverage, and claims status, escalating complex issues to Account Executives as needed. • Coordinate with internal teams to ensure timely delivery of client materials and communications. • Monitor renewal timelines and assist with renewal processing to ensure no lapses in coverage. • Contribute to process improvements and team efficiency initiatives. • Provide backup support to other team members during peak periods or absences.

🎯 Requirements

• Minimum 3 years’ experience in personal lines insurance, preferably with High Net Worth Private Clients. • Hands-on experience with at least two of the following carriers: AIG, Chubb, Cincinnati, PURE. • Familiarity with the E&S (Excess & Surplus) market. • Proficiency with Applied Epic agency management system. • Excellent written and verbal communication skills. • Outstanding attention to detail, organizational, and multitasking skills. • Team-oriented mindset with a proactive approach to problem-solving

🏖️ Benefits

• health, wellbeing, retirement, and other financial benefits • paid time off • overtime pay for non-exempt employees • robust learning and development programs • reimbursement of job-related expenses per the company policy • employee perks and discounts