Payroll Tax Supervisor

Job not on LinkedIn

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

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OneSource Virtual

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Series B on 2015-06

B2B • SaaS • Finance

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Lead and support daily operations of the Tax Amendment team, ensuring timely resolution of tax cases, emails, and internal tasks. • Monitor individual and team performance by analyzing metrics, quality audits, and productivity reports; prioritize workload, reallocate tasks as needed, and ensure adherence to SLAs and department goals. • Conduct regular one-on-one meetings with team members to review performance metrics, provide QA-based feedback, coach for growth, and support ongoing professional development. • Serve as the point of escalation for your team, internal departments, and customer-facing issues; manage escalations collaboratively and drive resolution with a customer-first mindset. • Ensure accuracy and quality of amended tax returns. • Lead and support team initiatives, process improvements, and special projects by identifying knowledge gaps, analyzing case trends, and recommending enhancements to documentation, SOPs, and training materials to improve tax compliance and operational efficiency. • Support hiring, onboarding, and training efforts for new team members, in partnership with leadership and training teams. • Foster a positive, collaborative team culture while building strong cross-functional relationships to support seamless workflows, aligned customer communication, and a focus on accountability, development, and continuous learning.

🎯 Requirements

• Associate’s degree required; Bachelor’s preferred • Required 3+ years of experience in payroll tax or tax data management • Preferred Leadership or team lead experience required

🏖️ Benefits

• values-based culture • upward mobility • professional development with opportunities of all kinds