OneStudyTeam
201 - 500 employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💊 Pharmaceuticals
Healthcare Insurance • Biotechnology • Pharmaceuticals
OneStudyTeam is a company that provides the StudyTeam platform, a cloud-based solution designed to facilitate the clinical trial process for research sites and sponsors. The platform enhances patient enrollment management by streamlining site workflows and offering real-time insights into recruitment and enrollment data. Used globally by over 10,000 research sites and trusted by leading biopharmaceutical sponsors, OneStudyTeam aims to improve the efficiency of clinical trials and reduce the burden on research sites.
Salesforce Administrator/Developer
Job not on LinkedIn
🔥 4 minutes ago
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OneStudyTeam
201 - 500 employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💊 Pharmaceuticals
Healthcare Insurance • Biotechnology • Pharmaceuticals
OneStudyTeam is a company that provides the StudyTeam platform, a cloud-based solution designed to facilitate the clinical trial process for research sites and sponsors. The platform enhances patient enrollment management by streamlining site workflows and offering real-time insights into recruitment and enrollment data. Used globally by over 10,000 research sites and trusted by leading biopharmaceutical sponsors, OneStudyTeam aims to improve the efficiency of clinical trials and reduce the burden on research sites.
📋 Description
• Manage all aspects of Salesforce user access, license security, and data governance while executing proactive maintenance and security reviews to ensure that StudyTeam remains a highly scalable, performant platform for our future • Drive declarative platform enhancements, process automation, and operational escalation workflows to successfully launch and scale Care Access products across our internal teams • Configure and optimize Service Cloud and Experience Cloud features, utilizing tools like Omni-Channel routing, macros, and customer self-service portals to maximize agent productivity and customer success • Develop and maintain custom Apex, Triggers, and Lightning Web Components while designing secure REST/SOAP API integrations with external systems to eliminate technical debt and maximize scalability • Oversee end-to-end data quality control and migrations while providing comprehensive internal user support, documentation, and training to ensure seamless platform onboarding • Design, implement, and manage secure integrations and API connections between Salesforce and external business systems or third-party applications • Own the technical configuration and cross-cloud journey architecture of SFMC and Pardot, utilizing SQL, AMPScript, and Journey Builder to optimize data flows and support the revenue pipeline • Design and implement entitlement management frameworks, strict service level agreements (SLAs), and operational escalation processes within the platform
🎯 Requirements
• Minimum of a Bachelor’s/Postgraduate degree, or related experience preferably in Information Systems, Data Analytics, Computer Science, or similar software/database-related field • Minimum of 2+ years of experience as a Salesforce Administrator with hands-on experience and strong Salesforce product knowledge • Minimum of 1+ years of experience with Apex, Visualforce, and Lightning component development • Strong understanding of the Salesforce data model, security, and sharing architecture • Proficiency in SQL/SOQL • Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions • Strong relational database design skills • DevOps/release management experience and an understanding of basic triggers/Apex code knowledge • Comfort with change management, as well as communicating, prioritizing, and managing all aspects of a Salesforce project
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible working hours • Professional development opportunities
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