Salesforce Program Manager

🕒 6 days ago

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Prescience Decision Solutions (A Movate Company)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Prescience Decision Solutions (A Movate Company) is an AI, data science and advanced analytics firm that helps enterprises industrialize analytics and integrate machine learning and generative AI across business functions. They provide AI enablement services for sales & marketing, supply chain and logistics, customer engagement, and business operations, and offer expertise in data engineering, data visualization, data analytics, AI/ML, and generative AI. Prescience also develops products (VIDA, LUMOS, Data Sentinel) to activate enterprise data, holds SOC 2 certification, and serves clients across retail, manufacturing, healthcare, automotive and other industries while helping organizations build data platforms and AI Centers of Excellence.

📋 Description

• Act as the primary POC for Salesforce-related business issues • Troubleshoot across opportunity management, account hierarchies, CPQ, CLM, pricing, and onboarding workflows • Partner with cross-functional teams (SalesOps, BizSys, Data, Product, Engineering, Compliance) to resolve issues • Drive root cause analysis and implement scalable solution • Manage and prioritize multi-region escalations • Analyze Salesforce data to identify bottlenecks, trends, and inefficiencies • Track sales productivity, issue resolution, and operational performance • Build dashboards/reports and provide data-driven recommendations • Identify workflow gaps and drive process optimization & automation • Collaborate with commercial teams, sales leaders, and cross-functional partners • Create executive-ready decks, business reviews, and reports • Translate complex issues into clear, actionable insights for leadership

🎯 Requirements

• 5+ years in Salesforce CRM (SalesOps, Program/Business Ops, Commercial Ops) • Strong understanding of Opportunity Mgmt, Account Hierarchy, CPQ, CLM, Sales workflows • Strong analytical and problem-solving skills • Advanced Excel/Google Sheets + Salesforce reporting/dashboards • Excellent stakeholder management & communication skills • Experience creating executive presentations & business reviews • Strong program/project management skills • Ability to work independently in a fast-paced, ambiguous environment.

🏖️ Benefits

• Competitive salary and performance-based bonuses. • Comprehensive insurance plans. • Collaborative and supportive work environment. • Chance to learn and grow with a talented team. • A positive and fun work environment.