Opción YO
51 - 200 employees
Founded 2019
🧘 Wellness
👥 B2C
Wellness • B2C
Opción YO is an online mental health and wellbeing company offering remote therapy, psychology, nutrition, and coaching services. The organization provides bilingual and international therapists, remote-first job opportunities, and emphasizes confidentiality, empathy, and professional support. Its mission focuses on promoting individual wellbeing through accessible virtual care and related support services.
Customer Service Agent
Job not on LinkedIn
🕒 March 26
🗣️🇪🇸 Spanish Required
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Opción YO
51 - 200 employees
Founded 2019
🧘 Wellness
👥 B2C
Wellness • B2C
Opción YO is an online mental health and wellbeing company offering remote therapy, psychology, nutrition, and coaching services. The organization provides bilingual and international therapists, remote-first job opportunities, and emphasizes confidentiality, empathy, and professional support. Its mission focuses on promoting individual wellbeing through accessible virtual care and related support services.
📋 Description
• Provide support to customers via chat, audio messages, and email. • Answer questions, resolve issues, and offer effective solutions to our customers. • Provide clear and accurate information about our services. • Keep accurate records of customer interactions and update our database.
🎯 Requirements
• 2 years of experience in customer service. • Previous experience in a call center or remote customer service role. • Excellent oral and written communication skills in Spanish. • Speaking and writing English is a plus. • Passion for wellbeing and customer care. • Strong proficiency with technology tools (video calls, electronic calendars, CRM).
🏖️ Benefits
• A friendly, collaborative work environment that values personal growth and development. • Ongoing training to improve your customer service skills and knowledge of wellbeing. • Opportunities for professional growth within the company.
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