Engineering Manager

🕒 March 20

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $15M Series A - OpenLoop Health on 2023-03

SaaS • B2B • Enterprise

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Build & Lead the Toronto Engineering Hub • Establish and grow our Toronto engineering presence • Hire, mentor, and develop a high-performing team of engineers • Set team culture, operating cadence, and engineering standards from the ground up • Partner with leadership on hiring plans, team structure, and long-term growth • Work closely with product and business stakeholders to deliver high-impact solutions in fast-moving, ambiguous environments • Translate evolving requirements into clear technical direction and execution plans • Drive rapid iteration cycles and enable teams to ship quickly while maintaining quality • Guide architectural decisions and ensure systems are scalable, secure, and maintainable • Provide hands-on technical leadership when needed, especially in early stages • Drive delivery of high-quality software across multiple initiatives in fast-moving environments • Partner closely with Product, Design, and business stakeholders to align on priorities and outcomes • Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences • Contribute to product direction through technical insight and customer context • Establish lightweight processes that enable speed, ownership, and accountability • Identify and remove blockers to keep teams moving efficiently • Foster a culture of ownership, learning, and continuous improvement • Other duties as assigned.

🎯 Requirements

• 8+ years in software engineering, including 2–4+ years managing engineers • Experience leading high-performing teams and delivering complex projects • Solid understanding of modern software architecture and system design • Experience working with cloud environments (AWS preferred) • Familiarity with SDLC, CI/CD, and agile practices • Strong communication and stakeholder management skills • Ability to translate business goals into technical execution • Experience with hiring, coaching, and retaining engineers

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more