OpenSesame
51 - 200 employees
Founded 2011
📚 Education
☁️ SaaS
🏢 Enterprise
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
Help Desk Support Specialist
Job not on LinkedIn
🕒 June 9
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OpenSesame
51 - 200 employees
Founded 2011
📚 Education
☁️ SaaS
🏢 Enterprise
Education • SaaS • Enterprise
OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.
📋 Description
• Investigate, troubleshoot, and resolve technical issues • Manage user access • Set up hardware and software • Support employee onboarding • Maintain support documentation • Ensure smooth day-to-day operations
🎯 Requirements
• Strong communication skills • Attention to detail • Ownership of issues through resolution • Ability to support non-technical users • Comfortable working through ambiguity • Ability to identify root causes and perform thorough investigations
🏖️ Benefits
• Competitive and fair compensation based on skills, experience, and performance
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