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Account Manager

🔥 1 minute ago

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on OpenTable's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of OpenTable

OpenTable

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

💰 $36M Series C on 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

📋 Description

• Lead customer retention and revenue growth within a territory of restaurants. • Report to the District Manager. • Work with customers to increase product and feature adoption, improve online availability, and grow their businesses through the partnership. • Act as a trusted adviser and influence ongoing customer retention. • Maintain an experienced understanding of OpenTable products and services. • Incorporate company strategies and identify opportunities to increase customer impact. • Share and implement standard methodologies with sales and restaurant relations team members. • Be highly visible and frequently meet customers face-to-face in the field. • Stay current with organizational changes, initiatives, and vision. • Collaborate with colleagues and key internal stakeholders.

🎯 Requirements

• Passion for hospitality and technology. • Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential. • Ability to effectively influence and use data to guide decisions. • Self-motivated with the grit necessary to thrive against ambitious expectations. • Strong communication skills and ability to establish trust quickly. • Comfort working in an unstructured and forward-thinking environment. • Empathetic, team-oriented sales approach and willingness to collaborate and grow through learning and feedback. • Proficiency in Google Suite and Salesforce CRM. • Ability to manage communications outside regular working hours when needed to collaborate with international colleagues, respond to restaurant partners, or address urgent matters.

🏖️ Benefits

• Work from (almost) anywhere now, hybrid in the near future. • Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources. • 1 floating day off per year to celebrate your birthday or another occasion of your choice! • Company-wide week off each year. • Ongoing Learning and Development opportunities. • Universal Paid Parental leave.

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