Client Project Manager – Refurbishment & Maintenance

Job not on LinkedIn

🔥 1 minute ago

🇿🇦 South Africa – Remote

💵 R26k - R34k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Optimal

Optimal

11 - 50 employees

Founded 2003

💼 Consulting

⚖️ Legal

💸 Finance

💰 $2.5M Debt Financing on 2013-05

Consulting • Legal • Finance

Optimal is an independent investment management company based in Switzerland. With over 20 years of experience in alternative investments, Optimal has established itself as a leading player in the alternative hedge funds sector. The company specializes in providing tailored investment solutions and advisory services to meet the unique needs of large clients.

📋 Description

• Identify and win new clients through outbound engagement, referrals, and networking • Convert inbound leads into retained accounts and ongoing project pipelines • Build client relationships and increase repeat business • Track and report client revenue performance • Coordinate engineer and subcontractor attendance for quote scoping • Write and issue itemized quotes using the CRM system • Liaise with suppliers and subcontractors to maintain cost competitiveness • Follow up on outstanding quotes to improve conversion • Schedule jobs in the CRM according to trade, geography, and availability • Issue work orders to engineers or the supply chain • Coordinate materials, access arrangements, and client communications • Monitor job progress and completion quality • Act as the client’s single point of contact throughout the job lifecycle • Conduct quality checks using photos, feedback, and completion verification • Resolve and escalate issues as necessary • Provide job summaries and client updates • Invoice jobs within 24 hours of completion • Chase payments and resolve billing queries • Track project profitability and payment cycles • Meet weekly and monthly KPIs for revenue, jobs booked, quote turnaround, and collections • Participate in daily stand-ups and report performance metrics • Improve speed, accuracy, and customer experience

🎯 Requirements

• 2+ years of experience in property maintenance, residential/commercial refurbishments, or construction—ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar • Strong understanding of building services, trade workflows, quoting, and project delivery • Experience managing project costs, preparing work quotes, and driving revenue through proactive client management • Clear and professional communication with clients, suppliers, subcontractors, and internal teams, in writing and by phone • Ability to manage multiple projects, quotes, and job schedules accurately • Proficiency with CRM systems, scheduling platforms, and Microsoft 365 • Availability during UK business hours • Remote workstation with two screens, reliable high-speed internet, and backup power • Ability to prioritize effectively under pressure • Proactive self-starter with ownership of outcomes and process improvement focus • Experience using Eworks Manager is a plus • Experience working with tenants, property management companies, suppliers, and subcontractors is a plus

🏖️ Benefits

• Full-time, permanent employment • Remote work • Workstation equipped with 2 screens • UK hours, Monday–Friday 8am–5pm

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