Customer Support Officer, English Speaking

Job not on LinkedIn

🔥 6 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oryx Group For Food Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🍽️ Food & Beverage

📦 Logistics

📣 Marketing

Food & Beverage • Logistics • Marketing

Oryx Group For Food Services is a Qatar-based company that owns and operates popular restaurant brands including Nando’s and Ocean Basket, as well as its own local seafood restaurant concept, Captain Billy’s. The group focuses on delivering quality dining experiences and has earned recognition from locals, residents, and tourists alike for its appealing and diverse culinary offerings. With a strong emphasis on handpicked brands, Oryx Group is dedicated to maintaining high standards in food quality and service across its locations in Qatar.

📋 Description

• Act as the essential link between clients and the market • Assist clients by reporting trends and providing market information • Address client queries regarding trading and available instruments • Train new clients on company platforms and trading tools • Explain technical and fundamental analysis to clients • Provide continuous market updates • Understand clients’ needs and trading profiles to provide support and guidance • Maintain in-depth knowledge of financial markets, technically and fundamentally • Cross-sell company services to improve client outcomes • Liaise with other departments to escalate and resolve issues and report faults • Maintain high levels of client acquisition, retention, and reactivation

🎯 Requirements

• A minimum of 2 years’ previous experience within the Forex sector • Fluent in English Language • Excellent communication and organizational ability • Ability to work on own initiative, expand and generate business • Ability to work under pressure • Comfortable working 18:00–02:00 Cyprus time • Willingness to work remotely

🏖️ Benefits

• Competitive Remuneration Package • Discretionary Performance-based Bonus • Performance-oriented and rewarding company culture • Highly Motivated Environment • Continuous learning, collaboration, and inclusivity • Opportunities for professional growth and development • Equal opportunity and fair, transparent compensation practices