Commercial Project Manager, Customer Experience

Job not on LinkedIn

đŸ”„ 43 minutes ago

đŸ‡«đŸ‡· France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

đŸ—ŁïžđŸ‡«đŸ‡· French Required

Where this job comes from

Posted on OUMATECH's careers page, not through a job board

First seen by Remote Rocketship 43 minutes ago

Still open on OUMATECH's site. Checked 33 minutes ago.

Logo of OUMATECH

OUMATECH

1 - 10 employees

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

OUMATECH is a consulting and IT services company focused on digital transformation. It supports and helps clients seize the opportunities presented by new technological trends. The company specializes in the development and management of information system projects, software, and digital transformation initiatives. OUMATECH blends human expertise with technical knowledge, providing a fresh perspective on technology. As a dynamic company, it challenges and supports its employees in developing their skills and professional advancement. Their tagline is 'Bringing Technology'.

📋 Description

‱ Define and implement the business development strategy across web and digital channels ‱ Design and roll out innovative digital marketing campaigns (web, social media, partnerships, etc.) ‱ Optimize the end-to-end purchasing journey and user experience across e-commerce interfaces ‱ Analyze behavioral data, surveys, and customer feedback to identify areas for improvement ‱ Coordinate the web marketing, sales, and technical teams involved in projects ‱ Support the development of new online commercial solutions (websites, mobile applications, etc.) ‱ Monitor activity and commercial performance indicators and prepare reports

🎯 Requirements

‱ At least 5 years of solid experience in e-commerce and customer relations ‱ Excellent knowledge of digital marketing technologies and practices (SEO/SEA, affiliate marketing, social media, data, etc.) ‱ Proficiency in project management and web analytics tools ‱ Proven ability to design innovative and creative digital commercial solutions ‱ Strong customer service orientation, organizational skills, and attention to detail ‱ Knowledge of claims-handling business processes is a plus

đŸ–ïž Benefits

‱ Transportation allowance ‱ Meal vouchers ‱ Ongoing training ‱ Remote work available

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