Sales Development Representative

🕒 March 2

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OuterSignal

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

🤝 B2B

🛍️ eCommerce

SaaS • B2B • eCommerce

OuterSignal is a customer intelligence SaaS platform that helps eCommerce and direct-to-consumer brands identify high-value customers, influencers, and strategic B2B leads from their order data in real time. It provides VIP detection, deep audience segmentation, persona and demographic analytics, and one-click exports to ad platforms and CRMs so brands can personalize marketing, uncover retail or partnership opportunities, and act on insights immediately. The product integrates with merchants' stacks (e. g. , Shopify, Meta, CRMs) and emphasizes real-time alerts, lookalike building, and segment activation to boost LTV and campaign performance.

📋 Description

• Qualify inbound leads: Engaged brands get routed to you for qualification. You confirm fit, engage decision-makers, and book demos for our Account Executives – speed matters, and you're expected to respond fast • Run outbound prospecting: Research and identify high-fit DTC brands on Shopify, build targeted prospect lists, and run multi-channel outreach campaigns (cold calls, email, LinkedIn, creative plays) • Book qualified meetings: Your primary metric. A qualified meeting means the brand is the right size, a decision-maker was on the call, and the demo actually took place • Own the pre-demo experience: Manage no-shows and reschedules, prepare pre-call research packets for AEs, and make sure every meeting is set up for success • Become a product expert: Develop enough fluency in OuterSignal's platform and the eCommerce landscape to articulate value in 30 seconds and earn more time on every call • Maintain CRM discipline: Manage sequences, keep the CRM clean, and ensure every lead has accurate source attribution • Build creative outreach plays: Go beyond the standard cold email – think personalized videos, sample enrichment reports, warm intros through partners, and conference networking

🎯 Requirements

• 0–2 years of sales or business development experience – SaaS experience is a plus, but hunger and coachability matter more than years on a resume • Speed and responsiveness: You understand that inbound leads go cold fast. You're the kind of person who responds in minutes, not hours • Outbound DNA: You're energized by cold outreach, not intimidated by it. You've made cold calls before (or you're ready to start) and you don't take rejection personally • eCommerce curiosity: You understand (or want to learn) how DTC brands operate – Shopify, Klaviyo, Meta ads, and the tools that power modern e-commerce • Strong communicator: You can earn 30 more seconds on a call with a skeptical prospect, write emails that get replies, and articulate value concisely • Self-starter mentality: You thrive in a fast-paced startup environment, manage your own pipeline and activity, and don't wait to be told what to do • Resilience and grit: You can hear "not interested" 20 times in a day and still bring energy to call 21 • Tech savvy: Comfortable with CRM, AI tools, and a deep commitment (and evidence of) learning new tools quickly

🏖️ Benefits

• Impact: Join at the ground floor where your work directly influences company trajectory • Growth: Clear path from SDR to AE – rapid company growth creates exceptional learning and advancement opportunities • Flexibility: Remote-first culture with autonomy over your work • Team: Work alongside the founding team and learn sales from experienced operators • Mission: Revolutionizing the way brands understand and market to their customers