Staff Software Engineer – AI

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Outreach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Leading the architecture, design, and delivery of distributed cloud-native applications capable of high concurrency and demanding real-time data needs. • Designing and building production-grade data pipelines and ETL/ELT workflows — modeling data for both transactional (OLTP) and analytical (OLAP) use, and orchestrating them with modern workflow tooling. • Integrating ML and GenAI capabilities into product features — from model serving and evaluation to LLM-powered enrichment, retrieval (RAG), and intelligent automation within our services. • Championing data quality and correctness — building validation, observability, and testing into every step of the pipeline so downstream analytics and AI features can be trusted. • Collaborating with data science, product, and engineering partners to ship intelligent, complex product features. • Setting and promoting engineering standards for code quality, security, and operational excellence; nurturing automation and continuous improvement. • Diagnosing and eliminating performance bottlenecks and proactively addressing reliability risks. • Mentoring, reviewing code/architectures, and fostering a culture of rapid learning. • Decomposing legacy systems into SOA/microservices, resolving tech debt, and evolving the architecture for scale. • Taking end-to-end ownership of major initiatives from planning through impact.

🎯 Requirements

• Demonstrated excellence designing and operating large-scale distributed systems with cloud service-oriented architecture. • Proven leadership in fast-paced environments, setting standards, and inspiring technical teams to exceed delivery goals. • Mastery in backend programming (Go required; Python strongly valued for data/AI work; Java/Ruby a plus) and hands-on with distributed data platforms (Kafka, RabbitMQ, NoSQL). • Hands-on data engineering: building and operating data pipelines/ETL, data modeling and schema design, and a rigorous focus on data quality and correctness. • Experience building APIs and analytics/data infrastructure, and deploying ML algorithms in production. • Excellent communication and cross-team collaboration skills. • Commitment to security, compliance, and robust, scalable design. • Growth mindset — always learning, always elevating the technical bar for the team.

🏖️ Benefits

• Highly competitive salary • 25 days annual vacation time + sick time and casual leave • Group medical policy coverage available to employees and up to 5 eligible family members • OPD benefit covered up to INR 10,000 • Life insurance and personal accident insurance at 3x annual CTC • 26 weeks of maternity leave pay, and 15 days of paternity leave pay • Opportunity to be part of company success via the RSU program • Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military • Employee referral bonuses to encourage the addition of great new people to the team • Fun company and team outings because we play just as hard as we work