E-Commerce Assistant

🕒 5 days ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛍️ E-commerce

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Research and identify new products with strong potential for online sales • Source products from wholesalers, manufacturers, distributors, suppliers, and other approved sources • Identify and evaluate potential suppliers based on pricing, quality, reliability, shipping times, minimum order quantities, and availability • Compare supplier costs with potential selling prices to determine profitability and margins • Research trending, seasonal, popular, and high-demand products • Monitor competitors to identify products, pricing strategies, promotions, and market opportunities • Maintain organized spreadsheets of potential products, suppliers, costs, margins, and sourcing opportunities • Communicate with suppliers regarding pricing, availability, product specifications, shipping, and other questions • Add new products to the online store and maintain existing listings • Create product titles, descriptions, images, categories, pricing, SKUs, tags, and other listing information • Optimize product listings with relevant keywords to improve online visibility • Ensure product information, pricing, images, and inventory quantities remain accurate • Process and monitor customer orders from purchase through fulfillment • Coordinate with suppliers, fulfillment partners, and shipping providers to ensure orders are completed properly • Monitor inventory and identify products that need to be reordered • Respond to customer emails, messages, and product questions • Assist customers with order status, shipping, returns, exchanges, refunds, and other concerns • Resolve customer service issues while maintaining a positive shopping experience • Follow up on delayed or problematic orders and coordinate solutions • Assist with product launches, sales, promotions, bundles, discounts, and seasonal campaigns • Update website banners, product collections, featured products, and promotional information • Assist with basic social media content and product promotions • Help create product graphics and promotional materials using Canva or similar tools • Assist with email campaigns promoting new products, discounts, and special offers • Research opportunities to sell products through additional online marketplaces and sales channels • Monitor website traffic, product performance, orders, and sales trends • Identify best-selling and underperforming products and recommend appropriate actions • Research new e-commerce tools, technologies, AI platforms, and strategies that could help grow the store • Use AI tools to assist with product research, descriptions, customer communications, marketing, and workflow efficiency • Maintain organized records of suppliers, products, orders, customers, and other e-commerce information • Work closely with leadership to identify new products and strategies for increasing online sales • Perform additional e-commerce, customer service, sourcing, and administrative responsibilities as assigned

🎯 Requirements

• Up to 2 Years of Experience in E-Commerce, Product Sourcing, Product Research, Online Retail, or a similar role • Strong product research and sourcing abilities • Experience researching wholesalers, manufacturers, distributors, or other suppliers • Ability to evaluate product costs, selling prices, competition, and potential profit margins • Strong understanding of online shopping and e-commerce trends • Experience creating and managing online product listings • Familiarity with Keepa or any other similar platforms • Familiarity with Smartcout or any other similar platforms • Familiarity with Hunter IO and other similar platforms • Familiarity with Shopify, WooCommerce, Amazon, eBay, or similar e-commerce platforms is preferred • Strong customer service and written communication skills • Experience processing and managing online orders • Proficiency with Microsoft Excel, Google Sheets, and Google Workspace • Familiarity with Canva and basic content creation is preferred • Strong attention to detail and organizational skills • Ability to independently research and identify new business opportunities • Comfortable using AI tools for research and productivity • Self-motivated, resourceful, and capable of working with minimal supervision

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO • Work closely with a team of industry leaders who have successfully scaled BPOs in the past • Career growth and development opportunities