Implementation Manager

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Overjet

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

☁️ SaaS

⚕️ Healthcare Insurance

💰 $42.5M Series B on 2021-12

Artificial Intelligence • SaaS • Healthcare Insurance

OVERJET is a dental AI platform that provides AI-native imaging, diagnostic support, patient education tools, and revenue-cycle automation for dental practices, DSOs, insurers, and educators. Its products include FDA-cleared AI for clinical analysis, IRIS AI-native imaging that enhances X-ray images, insurance verification and claims automation, credentialing and provider data management, and analytics to improve clinical quality and operational efficiency. OVERJET combines artificial intelligence and SaaS delivery to help clinicians detect oral disease more accurately, streamline insurance workflows, and align providers and payers to improve oral health outcomes.

📋 Description

• Own launch implementation end to end: from intake and kickoff through go-live and a short post-launch stabilization window. • Cross-functional Implementation Partner: provide the detail and deliver expertise to Sales and Success partners to build and manage effective client mutual action plans; ensure partners are consistently informed and enabled to successfully manage client relationships. • Orchestrate the rollout: organize Overjet's internal teams (e.g. Solutions Engineering, Training, Support, Clinical) and the client to get clinics live; sequence and manage the delivery chain to hit delivery timelines. • Run the operational execution: execute the steps required to get launches done across resourcing, scheduling, install, training, and readiness; keep momentum when things get messy. • Keep systems of record honest: own clinic-level reporting and action tracking, maintain clean and accurate records, keep Salesforce and trackers current, and move customers cleanly through the stage gates. • See around corners: Surface blockers and capacity risks early, proactively resolve issues, and help build the playbooks and automation that make the next launch faster.

🎯 Requirements

• Experience in implementation, onboarding, or project coordination, ideally in SaaS or healthcare tech. • Relentless follow-through: you keep many moving launches on track without dropping details. • Confident, client-facing communication with operational stakeholders (office managers, IT). • Comfort in fast-paced, ambiguous, high-growth environments: you create structure rather than wait for it. • Excellent internal communication and collaboration skills. • Fluency with Salesforce and spreadsheets, and an instinct to automate the repetitive. • Clinical and Dental industry experience is a plus.

🏖️ Benefits

• Health insurance • Flexible work arrangements