POS Implementation and Onboarding Specialist

🕒 July 8

🇵🇭 Philippines – Remote

💵 $5 - $7 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Altametrics

Altametrics

201 - 500 employees

Founded 1997

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Altametrics is a provider of all-in-one restaurant management software and back-office systems designed for restaurants and multi-unit chains. Their SaaS platform integrates point-of-sale, workforce management and scheduling, inventory and purchasing, food-safety/compliance tools, reporting and business intelligence, and accounting to help operators increase sales, control costs, and improve profitability. Altametrics also offers training, support, integrations, and enterprise-grade solutions for franchisees and large restaurant groups.

📋 Description

• Execute onboarding strategies aligned with company and client objectives • Configure and customize POS systems, including menu-building based on client requirements • Accurately handle client data entry and system configuration • Deliver clear, friendly verbal support and training to customers • Troubleshoot client issues and collaborate with internal/external teams to resolve them efficiently • Provide ongoing external support for both technical POS concerns and general customer service needs • Adapt to a shifting work schedule as needed

🎯 Requirements

• 2-4 years in a customer-facing role (Onboarding, Implementation, Support, or CSR) • Prior experience building menus within POS platforms (e.g., restaurant tech or POS systems) • Excellent verbal and written communication skills • Strong attention to detail and experience in high-accuracy data entry • Proven ability to manage multiple projects and meet deadlines • Proficiency in Microsoft Excel and Word • Self-motivated and tech-savvy with a client-focused approach

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