Warehouse Operations Support Specialist

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🔥 0 minutes ago

🌐 Hungary, Serbia – Remote

🇭🇺 Hungary – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Oximio

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Oximio is a global clinical-trial logistics and supply-chain company that provides tailored cold-chain transport, storage, customs and depot services, sourcing of comparators and ancillary supplies, and patient-focused trial support (direct-to-patient, home nursing, transportation/reimbursement). The firm operates an international network of bonded depots and partners, offers specialized handling for biosamples and cell & gene therapies across temperature regimes down to -196°C, and supports CROs, CDMOs and sponsors with project management, labelling, QP release and regulatory/import services.

📋 Description

• Support warehouse teams globally with operational and system-related questions • Help resolve complex and non-standard warehouse situations • Use ERP/WMS systems to investigate and correct operational issues • Identify root causes of recurring errors and develop preventive solutions • Maintain and update warehouse SOPs, manuals, procedures and training materials • Support implementation of new warehouse processes and procedures • Participate in ERP/WMS testing, user acceptance testing and system implementation activities • Act as a key user and subject matter expert for warehouse systems • Train and support warehouse users when required • Work with Quality and other departments on QMS, CAPA and warehouse process-related activities • Identify opportunities to improve warehouse processes and ERP/WMS functionality • Support onboarding of new locations and standardisation of global warehouse processes

🎯 Requirements

• Bachelor's degree in Logistics, Supply Chain, Life Sciences or a related field • Minimum 4 years of relevant professional experience in warehouse operations, logistics, supply chain, quality or a related area • Experience working in a regulated environment, preferably pharmaceuticals, clinical research, healthcare logistics or another GxP environment • Good understanding of SOP-driven processes and regulated operations • Practical experience with ERP, WMS or similar warehouse management systems • Strong analytical and problem-solving skills • Ability to investigate issues, identify root causes and implement practical solutions • Good general IT literacy and confidence working with complex systems • Excellent written and spoken English

🏖️ Benefits

• Join a growing international company supporting clinical research worldwide • Become a key subject matter expert in warehouse systems and operations • Gain exposure to ERP/WMS implementation, testing and process improvement • Work closely with Supply Chain, Quality, Operations and other international teams • Professional development opportunities in an international environment • A collaborative, supportive and purpose-driven working environment