COO

Job not on LinkedIn

🕒 May 28

🌐 Argentina, Mexico, +3 more countries – Remote

🇦🇷 Argentina – Remote 🇲🇽 Mexico – Remote 🇧🇷 Brazil – Remote 🇭🇷 Croatia – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏢 Chief Operating Officer (COO)

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Paired

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients.

📋 Description

• Own supply chain and sourcing, including supplier relationships and negotiations, COGS optimization, lead times, inventory planning, demand forecasting, and reducing single-supplier dependency • Drive new product development speed and quality, product compliance, and use return and customer data for product improvement • Own fulfillment and logistics, including delivery performance, 3PL and warehouse management, shipping cost control, and Q4 peak planning • Oversee customer experience operations, including support operations, CSAT, returns, refunds, chargebacks, and disputes • Oversee P&L, SKU-level profitability, cash flow visibility, accountant coordination, and operational reporting • Lead systems consolidation, workflow automation, SOPs, and AI-driven process optimization • Own people and HR operations, including hiring, onboarding, team structure, contractor management, and departmental accountability • Coordinate the operational side of marketing, including website backend, tracking, integrations, CRO infrastructure, and alignment with paid acquisition and brand work • Oversee IP and brand protection, contracts, and regulatory compliance across markets with external counsel • Report directly to the CEO and co-founder and progressively take full company-wide operational ownership

🎯 Requirements

• Proven ownership across supply chain, fulfillment, customer experience, finance, and systems • Experience at a similar-size DTC/e-commerce brand with 8–9 figure revenue is required • Hands-on, execution-driven operating style with willingness to perform tasks personally when needed • Strong ability to hold teams and external partners accountable • Systems-thinking approach focused on scalable processes • Fluent English and comfort working across US and EU time zones • Direct, transparent communication style • Self-directed and comfortable working autonomously • Experience with China-based manufacturing and supplier management is preferred • Experience with multi-market operations across US, EU, and AU and cross-border logistics is preferred • Finance or consulting background with real operational execution is preferred • Experience scaling a business through rapid growth is preferred

🏖️ Benefits

• High-impact role with real ownership and autonomy • Direct partnership with the founders • Fast-moving, high-growth environment with room to build • Performance-based bonus on top of base, tied to clear KPIs • Growth path into full COO ownership