Email & Invoice Processing Specialist

🔥 18 minutes ago

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PairSoft

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

💸 Finance

SaaS • Enterprise • Finance

PairSoft is a leading provider of accounts payable (AP) automation, procurement, and document management solutions designed to enhance efficiency and reduce manual processes for mid-size and enterprise businesses. With a focus on streamlining invoice processing, procurement, document management, and fundraising automation, PairSoft integrates seamlessly within ERPs like Microsoft Dynamics, NetSuite, and Oracle Financials. By offering intuitive AI technology, PairSoft aims to eliminate inefficiencies, improve team collaboration, and empower organizations to focus on higher-value tasks. Particularly serving industries such as Healthcare, Higher Education, and Nonprofit, PairSoft helps businesses make better data-driven decisions and manage workflows effectively.

📋 Description

• Serve as the first point of contact for invoice-related emails received in designated client mailboxes • Monitor, sort, and organize incoming invoice emails across multiple client mailboxes (approximately 50 client accounts) • Classify emails and place them into the appropriate folders or processing queues • Download, review, and interpret invoice PDF documents and images • Interpret client-specific Solution Notes and apply them accurately during invoice processing • Determine the correct invoice type (PO, Non-PO, or Reject) based on client guidelines • Validate invoice details including Purchase Order (PO) numbers, vendor information, Bill To address, DBA, and other required fields • Compare invoice details against client instructions to ensure accuracy and compliance • Determine the correct client/location based on the receiving email address and client-specific rules • Process all assigned invoices accurately within daily service-level expectations • Perform email sorting, document classification, and forwarding of exception cases • Apply client-specific processing rules using internal invoice processing applications • Identify incomplete or incorrect invoices and reject or return them to the customer for correction when required • Analyze invoice details and client instructions to determine the appropriate processing outcome while maintaining compliance • Classify and route emails to customers, Admins, or internal teams for timely resolution • Communicate with team members when questions arise and seek clarification when instructions are unclear • Collaborate with the Premium Support Team and Operations team to resolve invoice processing issues • Prioritize workload while maintaining a high level of accuracy and attention to detail • Support US business hours and consistently meet quality and productivity expectations

🎯 Requirements

• Bachelor's degree • 0–3 years of experience • Strong attention to detail • Excellent email handling and English communication skills • Ability to stay focused while working remotely • Ability to prioritize work and stay organized • Able to work independently and ask questions when needed • Dependable and reliable • Able to multitask while maintaining accuracy • Comfortable working with multiple computer screens • Strong analytical and decision-making skills • Excellent reading comprehension and ability to interpret written instructions accurately • Ability to compare information across invoices, emails, Solution Notes, and client instructions • Ability to interpret invoice documents and follow client-specific procedures • Experience in Invoice Processing, Accounts Payable (AP), document processing, or shared services is an advantage

🏖️ Benefits

• Remote work from anywhere in India • Opportunity to collaborate with a global team • Professional development opportunities