Enterprise Client Partner

Job not on LinkedIn

🕒 February 5

🤠 Texas – Remote

🤠 Texas – Remote

💵 $210k - $240k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Palm Ventures

WebsiteLinkedInAll Job Openings

1 - 10 employees

Palm Ventures was established in 2014 with a vision to become one of the top investors and backers in startups in MENA. The company has already supported more than 40 startups including assisting various government institutions in achieving their innovation-related requirements.

📋 Description

• Own, deepen, and expand Localytics' most important enterprise relationships. • The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation. • This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services. • Not a reactive support role; the Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams. • Act as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors. • Help enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics. • Guide customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement. • Evangelize Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance. • Establish, own, and execute multi-year account plans aligned to customer objectives and Localytics growth goals. • Drive complex expansions involving multiple stakeholders, products, apps, and buying centers. • Partner closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design. • Serve as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue. • Enable customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator. • Contribute to the development and documentation of enterprise account management playbooks, processes, and best practices.

🎯 Requirements

• Strong sales instincts paired with a consultative, value-based approach • Proven ability to drive expansion within complex enterprise accounts • Comfortable owning a quota tied to retention and expansion, not just new logos • Skilled in influence, evangelization and persuasion. Align multiple stakeholders toward a shared outcome • Demonstrated success managing a portfolio of $100k–$500k+ ACV enterprise customers • Strong sales instincts paired with a consultative, value-based approach • Experience navigating complex org charts, buying committees, and political dynamics • Proven ability to drive expansion within complex enterprise accounts (finance, telecom, retail preferred) • Deep customer empathy with a focus on business outcomes, not features • Ability to interpret ambiguous or incomplete signals and turn them into clear action plans • Strong at conceptualizing and orchestrating solutions using cross-functional resources (Product, Eng, Marketing, Support) • Owns problems end-to-end and drives resolution without dropping the ball • Reasonably analytical; comfortable with numbers, metrics, and performance analysis. Some data analysis skills; 'fluent' in algebra and drawing insights from data • Solid conceptual grasp of SaaS products, product development, and technical tradeoffs • Working knowledge of consumer marketing frameworks and related technology stacks • Exceptional listener who can distill complex ideas into clear, plain language • Strong written and verbal communication skills; credible with both practitioners and executives • Effective project manager who can coordinate internal and external stakeholders • Thrives in cross-functional, distributed, and global environments • Thoughtful and action-oriented • Clear, direct communication • Analytical and data-driven • Deeply customer-oriented • Eager to learn and adapt • Trustworthy and accountable

🏖️ Benefits

• $210k - $240k OTE, commensurate with experience and capabilities. Uncapped commissions. We will reward extraordinary work and outcomes. • Competitive equity package in the form of RSUs